Commentary: indicators with a purpose - meaningful performance measurement and the importance of strategy.
نویسندگان
چکیده
Sarah Bowen and Sara Kreindler argue that indicators can be valuable, but are also often flawed. They suggest that performance indicators should at best serve as a flag for policy makers but should not drive decisions. We would argue that there is growing evidence of the positive impact of performance indicators. When performance indicators are selected based on sound strategies - and used as part of a clear performance management cycle that balances policy instruments (e.g., accountability agreements) and performance improvement processes (e.g., process redesign) - they can drive valuable performance improvements and help align strategies across all health system partners.
منابع مشابه
Model of the Selection KPI for assessing the performance of the Urban HSE management system
Abstract: Background and aims: Performance assessment and also performance indicators have a great importance in all aspects of life. By these indicators appropriate responses to what is happening for make some improvement, could be determined. In the past, the safety and health performance of organizations was measured with using of some indicators from the USA Occupational Health and Safet...
متن کاملبررسی ارتباط گرایش کارآفرینانه با عملکرد شغلی کارکنان در مرکز بهداشت و درمان دانشجویان دانشگاه تهران
Background and Aim: The study of relationship between entrepreneurial orientation and performance leads to the improved competitive performance of organizations. The purpose of the present study is to determine the relationship between entrepreneurial orientation and occupational performance. Materials and Methods: This study is a descriptive-analytical applied research. As regards the type of...
متن کاملPerformance indicators for supply chain resilience: review and conceptual framework
In the current competitive and dynamic market, customer demands and interests are changing continuously, and hence, risk of disruption in the supply chain is also increasing. To be successful in this scenario, supply chain of a firm should be resilient. Most of the firms realize that with a specific end goal to develop a resilient supply chain, there is a need for assessment of performance. The...
متن کاملTechnical Note: Performance measurement in industrial organizations, case study: Zarbal Complex
Industrial organizations are complex systems` where the interactions among the various functions such as Sales, Distribution, Manufacturing, Materials, Finance, Human Resources and Maintenance have to be man-aged towards a common purpose of delivering the customers satisfaction. However, since most of these or-ganizations have a `Functional Structure`, each function or department works towards ...
متن کاملMeasuring the Performance of the Virtual Teams in Global Software Development Projects
The development teams who are geographically spread, culturally mixed and mainly depend on information and communication technology (ICT) for communication is defined as a global virtual teams (GVTs). Despite the advancement of technologies, achieving the efficient performance of GVTs remains a challenge. The reviewed literature has highlighted the importance of training and development, organi...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
عنوان ژورنال:
- Healthcare policy = Politiques de sante
دوره 3 4 شماره
صفحات -
تاریخ انتشار 2008